Continue to try to connect until the servers are running again and the issue is resolved.

Please wait for 30 minutes, and then try to connect again. If you cannot establish contact with the server, and if you have tried all other methods to reestablish the connection, you may have to wait until the servers are brought back on line. The ESO servers may be temporarily down or under maintenance. If the issue continues to occur, perform a clean boot procedure.įor more information about how to perform a clean boot procedure, click the following article number to view the article in the Microsoft Knowledge Base:ģ31796 How to perform a clean boot procedure to determine whether background programs are interfering with a game or a program that you currently use To do this, right-click the program, and then click Disable or click Exit. Some of these programs you can see on the lower-right corner by the clock. You can contact the program manufacturer to help you disable the program. To resolve this issue, disable your antivirus or firewall software. For example, if you are using firewall software such as Zone Alarm, MacAfee Personal Firewall, Norton Internet Security, or Black Ice Defender that allows for or blocks access to the Internet on a per-program basis. This issue may occur if you have an antivirus or firewall program running on the computer.

When you try to connect to ESO, you may receive the following error message: Issue 2: Failure to connect to the ESO server Make sure that you have the latest updates installed for Age of Empires III by visiting the following Microsoft Web site: If you have installed any hacking utilities or patches, remove and then reinstall the game. If you have installed a third-party mod, and if you are unaware of which files that the modification changed, remove and then reinstall the game. If you do not have certain third-party mods, either download them or try to join another game that does not require third-party mods. If you do not have the latest game updates, see the 'Game Updates' section in this article. If you do not have expansion packs installed, you have to purchase them or join another game. If you already running the latest game updates, and if you have the same expansion packs installed as another player with whom you are trying to play, remove and then reinstall the game to resolve this issue. You are running an unsupported version of the game, and the game executable was modified. This issue may occur for one of the following reasons:Īnother person with whom you are trying to play has different expansion packs installed.Īnother person with whom you are trying to play has different software updates installed.Īnother person with whom you are trying to play has different modification (mods) installed.

Failed to join game age of empires 3